Privacy Policy

Overview

P4SP – Partnerships for Social Protection operates the P4SP course website. This policy explains how we handle personal information when you register for and use a course account.

Information we collect

When you sign up, we collect your name and email address directly from you. We also keep information needed to manage your account, including when it was created, when your email address was first verified, and your most recent login.

You access your account through a link sent to your email address. You do not need to create a password.

Our website and service providers may also process technical information, such as IP addresses, browser and device information, and error reports, to operate and protect the service.

How we use your information

We use your information to:

• Create and manage your course account.
• Send the login links you request.
• Verify your email address and provide account access.
• Respond to enquiries and help resolve account problems.
• Prevent misuse and maintain the website’s security and reliability.
• Your name and email address are required to create an account. Without them, we cannot provide access to the account-based course service.

Cookies and security checks

We use cookies to keep you logged in and protect forms against unauthorised submissions. Blocking these cookies may prevent account features from working.

We use Google reCAPTCHA to help detect automated submissions and abuse. This service processes technical information about your device and interaction with the website for security purposes.

Who handles your information

Authorised staff and service providers may access information where needed to operate, support and secure the website.

Our service providers include website hosting and technical support providers, Email Service providers for delivering login emails, Google reCAPTCHA for abuse prevention, and Error tracing software for error monitoring.

Information may also be disclosed where required or authorised by law.

Storage and retention

We use technical and organisational measures to protect personal information against unauthorised access, loss and misuse. No online service can guarantee complete security.

Access, corrections and account closure

You can contact us at [privacy contact email] to request access to your personal information, correct inaccurate information, or request closure of your account and deletion of associated personal information.

We may need to verify your identity before acting on a request. If we need to retain some information, we will explain why.

Questions or complaints

If you have a question or concern about how we handle your information, contact:

P4SP – Partnerships for Social Protection
Email: [privacy contact email]
Address: [contact address]

Please describe your concern so we can investigate and respond.

Changes to this policy

We may update this policy as the service changes. The current version will be published on this page with its updated date.